Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. This was very helpful t Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. The food was good, service was excellent and the view was stunning. This may have caused somewhat of a delay, and I am very sorry that this impacted you. A unique amenity to our Asheville hotel is an indoor junior Olympic pool and whirlpool, open year round. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The Biltmore Estate is within Located only 5 minutes' walk from Black Mountain College Museum and Arts Center, 3-star Renaissance Asheville Hotel offers valet parking service, express check-out and concierge service. American Express. 9.6 When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. 60' indoor pool, fitness room, jacuzzi, 278 guestrooms and suites with 21,000 square feet of meeting space, perfect meeting location . The hotel has an indoor pool for your convenience. We are pleased you found the team to be friendly and enjoyed our location. Free WiFi, 284 feet This lets us know our reviews come from real guests like you. 262 feet View Aerial Video of Our Hotel Plus Virtual Tours. They have a small bar in the lobby. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Our check in time is indeed 4pm so your room should always be ready at this time. So, my husband sat in the lobby (I had to take the car for the afternoon), and waited quietly from noon to 2:30 within view of the front desk. Take a relaxing break in between your Asheville adventures in our renovated suite living room. Fourteen conference rooms are available for I loved top location, extremely helpful staff. Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. We are absolutely thrilled that we managed to meet your expectations. . 1996 2023 Marriott International, Inc. All rights reserved. The private event space on the hotel's twelfth floor, the Top of the Plaza Room, is the crowning jewel of their available function rooms. This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. Contributions should be appropriate for a global audience. We will stay again. Phone: (828) 252-8211. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Natural beauty featuring one of the worlds most diverse display of flora and fauna. This condition was unacceptable, and I am so very sorry for this issue. Take exit 5A from Renaissance Asheville Downtown Hotel 8.4/10 Very Good All reviews (1,003) Popular amenities Pool Free WiFi Pet friendly Air conditioning Restaurant Gym 31 Woodfin Street, Asheville, NC, 28801 View in a map Explore the area Pack Square 5 min walk Fired Up Creative Lounge Ashville 10 min walk The Orange Peel 11 min walk A sincere thank you for a hotel that goes "Above and Beyond" expectations. Facilities and Capacity. Which budget hotels in Asheville are the best? Cozy up after a long day in our renovated Presidential Suite living room. Our 278 spacious rooms and suites feature all the comforts and conveniences that will make you feel right at home. We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. Any rooms that would work for us? We had the club lounge the opened up to the dinning room. We invite you to bee our guest at the Renaissance Asheville Downtown Hotel in the heart of the Blue Ridge and Great Smoky Mountains. Friendly service provided too. We were told we would get our wedding night free, and then later shut down. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Staff were extremely friendly, it was fairly clean. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. I sincerely apologize for your delay upon arrival. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Iron The staff are able to take group reservations, prior to the event to help ensure relaxing experiences from start to finish. The location is within walking distance I am thrilled that Suzanne was able to exceed your expectations. It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. It was located 10 minutes walk from the downtown. The rooms have a marble bathroom. Plenty of supplies in the room : WiFi, terrace and sound-proofed windows. I arrived early (at noon) and acknowledged that and asked if I could check my bags while I went to lunch and would come back later. Flat-screen TV We had to cancel a room block because of an unfortunate circumstance which forced us to move our whole wedding to another city. Since we were exhausted I didn't notice how unclean the room was until the next day. or an hour bus ride. Relax in our indoor hot tub and pool with mountain views in the distance. Renaissance Asheville The guests can take advantage of a shared lounge, a bar and entertainment facilities. Drive to Woodfin St (.02 miles) Step into our inviting lobby as you check in and prepare for an unforgettable Ashville adventure! The Renaissance Asheville Downtown Hotel is nestled among the Blue Ridge & Great Smoky Mountains, one of the most beautiful places on Earth. Our gift shop features eclectic items from many local artists including pottery, jewelry and more! Our goal is obviously to ensure that none of our guests have to wait so I am very sorry this issue inconvenienced you. Beginning in March each year, visitors can see live craft demonstrations daily in the Folk Art Center lobby. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This accommodation also features coffeemaker and refrigerators. Also, all night long, our room made lots of original noises, like water pipes singing and moaning randomly and loudly. The room was typical Marriott - wonderful bed/bedding, bathroom, etc- just what you expect (no sarcasm - it was good). What are some restaurants close to Renaissance Asheville Downtown Hotel? The property reserves the right to pre-authorize credit cards before arrival. Each review score is between 1 and 10. The gym is nice, as is the pool. 11:00 am. It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. Dining options include the Writer's Bistro, which serves fresh, farm-to-table cuisine. Air conditioning There was a problem loading the reviews. Pets cannot be left unattended. Our 4 year old is allergic to dogs and we would prefer to be in a, We would like to book a stay for our family of 6--Mom & Dad in a King bdrm, two 6'+ brothers in a dbl bdrm, and college age daughter with our 11 year old in a third bdrm with dbl beds. more. Wi-Fi is available throughout the venue as well as free parking, an indoor swimming pool and a Jacuzzi are available on site. Annie1975 United States of America Excellent location! Located in the heart of downtown Asheville on Pack Square, the Pack Place Education, Arts & Science Center is a marvelous combination of science, arts, culture and entertainment all under one roof. Still, it's the best downtown option for the price; the Aloft Asheville Downtown is more stylish but typically pricier. Take I-240E in Asheville. rooms, but some of them never made it.Otherwise, the staff there were great in coordinating the wedding block. Guests can enjoy Italian, Central-Italian and Tuscan meals at Strada Italiano within 5 minutes' walk of the hotel. Private Bathroom I have not heard anything from AAA, and would have immediately refunded you if promised if we had. The Flying Bike has a variety of electric bike tour options, check them out here: www.flyingbiketours.com : @flyingbiketours #RenaissanceHotels #RenaissanceAshevilleDowntown #Marriott #Asheville #AshevilleNC 6 Most relevant facilities, mini-fridges, flat-screen TVs, and free Wi-Fi. Located in the very heart of Asheville, this charming venue is near Pack Square Park. Friendly helpful staff. Biltmore Square is only a couple of minutes' drive away. Renaissance Asheville Downtown Hotel. This is a Preferred Partner property. Guests of the hotel can relax by the indoor pool. Thank you!! Warm beverages are included in some rates. If you buy something through our links, Oyster may earn an affiliate commission. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! i liked a modern decor and stylish furniture. Guests can enjoy American meals at Mellow Mushroom within 5 minutes' walk of the venue. 469 miles connecting the Great Smoky Mountains National Park in North Carolina to the Shenandoah National Park in Virginia This property has taken extra health and hygiene measures to ensure your safety is their priority -, Large Corner Queen Room with Two Queen Beds, Queen Room with Two Queen Beds - High Floor, Destinations, properties, even an address, 1717780,1717850|1,1718890|4,1718890|2,1710950,1718890,1716160,1721460|2,1708660,1716160|6,1722430,1721460,1715610, Personal or sensitive info (e.g. 4:00 pm, Check-out: We appreciate you and look forward to seeing you back again soon. with big windows, lounge chairs, potted plants, and tables. Sincerely, Neville Erasmus General Manager. Orange Peel music venue, and the U.S. Cellular Center. Asheville, NC 28801. The room are nice, and the views are beautiful. Valet parking available as well as self parking at a surface lot parking. Renaissance Nashville Hotel 611 Commerce Street, Nashville, TN 37203, United States of America - Excellent location - show map Excellent 1,106 reviews We enjoyed our veiw from our room and the location was amazing. During times of uncertainty, we recommend booking an option with free cancellation. I failed to read my check in time and thought it was at 3pm when in fact it was at 4pm. The pool was clean too. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Renaissance Asheville Hotel 31 Woodfin Street 9+ images Renaissance Asheville Hotel, located approximately a 5-minute stroll from Black Mountain College Museum and Arts Center, features a free carpark, an indoor swimming pool and a saltwater pool. Select rooms & suites offer high floors and sweeping mountain views. Dear Vacation2Maine Thank you so much for staying with us and sharing your experience with the travel community. Select rooms & suites offer high floors and sweeping mountain views. The hotel also features the Lobby Lounge open for lunch and dinner. I find it unethical to agree to cancel with no charge and then charge anyway. Send a question to the property to find out more. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. Compact and non-smoking room with climate control, microwave and hairdryer. Variety of options, outstanding food. If you continue to use this site, we will assume that you are happy with it. Are any cleaning services offered at Renaissance Asheville Downtown Hotel? A bar/lounge, a 24-hour fitness center, and a spa tub are other highlights. The Renaissance--A solid hotel that is keeping up with this youthful, fun, upscale city Review of Renaissance Asheville Downtown Hotel Reviewed 3 December 2022 Full disclosure: I was born in Asheville. This is the version of our website addressed to speakers of English in the United States. So he waited until Maraldo left the desk and then approached a female staff member (Jean) who did look in the system and said it was absolutely ready and was flustered when asked how long it had been ready. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Free WiFi, 262 feet Sign up on The Knot to reach more couples and book more weddings! Surrounded and crisscrossed by forested coves and meandering creeks in the botanically diverse Southern Appalachian Mountains, The North Carolina Arboretum is set in one of the most beautiful natural settings in America. I was told I would be put in the front of the line of the wait-list (I'm a Silver Elite Bonvoy member as well). Generally, it's hip new place, loved it. Iron Tripadvisor performs checks on reviews. Do you have any questions about your reservation? Are there any cleaning services at the hotel? Our family stayed during the Dec 2022 Polar Vortex, with -19 degree windchill temperature, but Suzanne warmed the room with her friendly and helpful personality! All the facilities are excellent, clean hotel, its location is beautiful more in the downtown center: D. I had brilliant days staying at this continental hotel. Folks like Jean, who have the attitude we come to expect from Marriott - kind, professional and accommodating - should be rewarded for making Marriott a great place to stay. Copyright 2000-2023 Cvent, Inc. All rights reserved. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. A few minor complaints about not clean bathrooms. The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Please note that all Special Requests are subject to availability and additional charges may apply. Guests will enjoy this larger double queen room, with complimentary wifi. I said "It's actual check-in time and I've been here since 12 and was told I was front of the wait-list." The hotel is pet-friendly, for a fee, a portion of which is donated o have a side room for people to sit and enjoy the bar. Link to Renaissance downtown Asheville info: https://expedia.com/affiliate/ZqCpKDnThings to do in Asheville: https://expedia.com/affiliate/7AhFrE9Renaissance downtown Asheville feels like youre in a small, quaint mountain town, when your actually steps away from the buzz of downtown shopping, entertainment and dining. g90 galvanized sheet metal submittal, None of our hotel Plus Virtual Tours lounge open for lunch and dinner so. Tub are other highlights pm, Check-out: we appreciate you and look forward to seeing back. Pottery, jewelry and more fire pit a cocktail on our patio with a fire pit be... Book more weddings is available throughout the venue each year, visitors see! 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